1. Introduction & Eligibility
 

"Welcome to Margashala Wellness. This website and its services are owned and operated by Tom Joseph Kunnappallil, doing business as (DBA) Margashala Wellness as a Sole Proprietor. By accessing this website and booking our services, you agree to be bound by these Terms and Conditions. Our services are intended for individuals seeking personal growth, wellness, and recovery coaching."
 

2. Scope of Services 

The coaching sessions provided by Margashala Wellness are for educational and personal development purposes only. Coaching is not a substitute for professional medical advice, diagnosis, psychiatric care, or clinical therapy. If you are experiencing a medical emergency or severe mental health crisis, please seek immediate professional medical attention.
 

3. Pricing and Payments 

 

All prices for individual sessions (e.g., ₹599 for the Introductory Consultation and ₹1,099 for Private Coaching Sessions) are clearly listed on our booking page. Payments are processed securely via our payment gateway partner, Razorpay, and must be paid in full at the time of booking to secure your calendar slot.
 

4. Scheduling, Cancellation, and Rescheduling Polic

 

We value your time and ours. If you need to cancel or reschedule a session, you must notify us at least 24 hours prior to your scheduled appointment time. Cancellations made less than 24 hours in advance, or missed appointments ('no-shows'), will not be eligible for a refund or a free reschedule.
 

5. Refund Policy

 

Due to the personalized nature of live coaching services, completed sessions are non-refundable. If a session is canceled by Margashala Wellness due to unforeseen circumstances or emergencies, a full refund or immediate alternative slot will be offered to the client.

 

Privacy Policy
 

1. Information We Collect

When you book a session at Margashala Wellness, we collect basic personal details necessary to manage your scheduling and fulfillment, including your name, email address, phone number, and any intake notes you securely share.
 

2. How Your Data is Used

We use your information strictly to coordinate your coaching calls, send automated calendar reminders, and process transactions safely via our integrated payment gateway providers. We do not sell, rent, or distribute your email address or personal details to third-party marketing brokers.
 

3. Payment Processing Security

All financial transactions are handled securely by our integrated payment processors (such as Razorpay). Margashala Wellness does not view, capture, or store your credit card or banking credentials on our local servers.
 

4. Your Rights
You may request to review, update, or completely delete your personal scheduling records from our dashboard ecosystem at any time by contacting us directly at hello@margashalawellness.com.